Best Middle Eastern Cuisine in San Diego | Sahara Mediterranean Cuisine
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Return & Cancellation Policy
We strive to provide our customers with the highest quality products and exceptional service. If you are not satisfied with your purchase or need to make changes to an order, please review our policy below.
Order Cancellations
Cancellation Timeframe: Orders can be canceled up to 2 hours before the scheduled pickup or delivery time. After this timeframe, cancellations may not be accommodated due to preparation time.
How to Cancel: To cancel your order, please contact us at (619) 380-2292 with your order number.
Returns & Refunds
Due to the perishable nature of our products, returns are not accepted. However, we want to ensure your satisfaction.
Quality Issues: If there is an issue with the quality of your order (e.g., incorrect item, spoiled food), please notify us within 24 hours of receipt by emailing saharaonadams@gmail.com or calling (619) 380-2292. Be sure to include your order number and a description of the issue.
Eligibility for Refunds: Refunds or store credits may be issued for the following:
  1. Incorrect items received.
  1. Missing items from your order.
  1. Products that do not meet our quality standards.
Non-Refundable Items: Refunds will not be issued for the following:
  1. Orders canceled after the cancellation window.
  1. Food items that were not stored or handled properly after pickup or delivery.
Delivery Issues
If you experience any problems with delivery, such as a missed delivery window or incomplete order, please contact us immediately. We will work to resolve the issue promptly.
Contact Us
For any questions or concerns about your order, please reach out to us:
Phone: (619) 380-2292.
Email: saharaonadams@gmail.com